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WhatsApp API walkthroughs from the Whinta team

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WhatsApp API playbooks from the Whinta team

Step-by-step articles on setup, compliance, troubleshooting, and growth — migrated from our resource hub and updated for this site.

How to appeal for a banned WhatsApp Business API account?

If your WhatsApp Business API account has been banned or disabled, don’t panic — an appeal is possible if done correctly. In the appeal form, you should explicitly ask WhatsApp to review your case, showing that you understand their policies and are committed to compliance. To help you through each step visually, ref…

WhatsApp Business API: Fix ‘Tried Too Many Times, Please Try Again Later’ Error

Getting the frustrating “Tried too many times, please try again later” error while applying for or using the WhatsApp Business API? Don’t worry—we’ve got you covered! Don’t let technical hiccups slow your business down! Watch the full guide to troubleshoot effectively and keep your WhatsApp Business API running smoo…

How to Get WhatsApp Business API Without a Website?

Did you know you can get the WhatsApp Business API even if you don’t have a website? In this video, we explain how businesses without websites can still access and leverage the power of the WhatsApp Business API. Expand your business reach and engage customers effectively, even without a website! Explore Whinta Today:

Best Practices for Setting Up WhatsApp Business API

Are you planning to set up WhatsApp Business API for your business? In this video, we share the essential best practices to ensure a smooth setup and compliance with WhatsApp’s policies. Following these tips can help you avoid common mistakes, prevent bans, and maximize your communication potential! Set up your What…

How can you activate a new WhatsApp Business API account if your existing account is disabled or you’ve reached its limit?

Has your WhatsApp Business Account been disabled? Don’t worry! This video explains the steps you can take to regain access and set up your WhatsApp Business API even after your account has been disabled. Unlock the power of WhatsApp Business API and get back to connecting with your customers effortlessly! Explore Wh…

WhatsApp Business API Name Not Available Issue: How to Fix It

Facing the “Name Not Available” issue while setting up your WhatsApp Business API? This video provides a step-by-step guide to troubleshoot and resolve this common problem. Learn why this happens and how to ensure your business name gets approved seamlessly. Get your WhatsApp Business API account running smoothly an…

Can You Switch to Whinta from Another WhatsApp Business API Provider?

Already using another WhatsApp Business API platform but considering switching to Whinta? This video has all the answers! Learn how easy it is to migrate your account, retain your existing phone number, and unlock the powerful features of Whinta without any downtime. Discover why businesses are choosing Whinta for i…

Can a Banned WhatsApp Business API Be Unbanned? | Here’s What to Do!

Wondering if your WhatsApp Business API can be unbanned after a restriction? In this video, we dive into the reasons why your API account might get banned and the steps you can take to resolve the issue. Helpful Links:

Can we use WhatsApp Business API on our normal WhatsApp apps? | How to enable notification?

Curious if you can use the WhatsApp Business API with your regular WhatsApp app? In this quick video, we clarify the difference between the two and explain how to enable notifications for seamless communication. Get clear answers to common questions and make the most of your WhatsApp Business API setup! Learn More A…

How to connect number connected with Whinta to Facebook Ads?

Want to link your WhatsApp number connected to Whinta with your Facebook Ads for better lead generation and customer engagement? This short video explains the simple steps to integrate your WhatsApp Business API number with Facebook Ads. Make the most of your WhatsApp and Facebook Ads integration with Whinta! Learn …

What is Whinta? | The Ultimate WhatsApp Marketing Solution

Discover Whinta, the ultimate platform for WhatsApp marketing! In this video, we break down what Whinta is and how it empowers businesses to streamline customer communication, automate campaigns, and maximize engagement using the power of WhatsApp Business API. Take your business communication to the next level with…

How to use Flow Builder feature of Whinta effectively?

Unlock the full potential of WhatsApp automation with the Flow Builder feature in Whinta! In this comprehensive tutorial, learn how to design and manage seamless customer journeys using Whinta’s intuitive drag-and-drop Flow Builder. Automate responses, create personalized experiences, and engage your audience like n…

How to setup and automate orders notification using Whinta for Woo-commerce plugin?

Welcome to our in-depth tutorial on Whinta WhatsApp Integration for WooCommerce! This powerful plugin enables WooCommerce store owners to send automated WhatsApp messages to customers at key points in the order process, powered by the Whinta API. Improve customer engagement and keep buyers updated with real-time not…

How to get started with Whinta?

Here’s the step-by-step guide to start up with Whinta: 1. Sign Up for Whinta a. Visit the Signup Page b. Create an Account c. Verify Your Email d. Start Your Free Trial Before Proceeding Further, Ensure You Have: 2. Configure WhatsApp Business API Note: If you only want to use Whinta for inbound messaging (not outbo…

How do I switch between teams in Whinta?

To switch between teams in Whinta, follow these steps: Access the Team Section: View Available Teams: Select the Desired Team: Confirm the Switch: By following these steps, you can easily switch between different teams within your Whinta account, allowing for efficient management and collaboration.

How do I change the login credentials for Whinta?

To change your login credentials for Whinta, follow these steps: Go to View Profiles Section: Open Profile Information: Access Security Section: Change Your Password: Save Changes: By following these steps, you will successfully change your password and secure your Whinta account.

How do I get the API for custom development in Whinta?

To get the API for custom development in Whinta: Go to the Developer Tools Section: Generate API Keys: Review API Documentation: Share API Details with Your Developer: By following these steps, your developer will have all the necessary information to integrate Whinta’s API with your systems or build custom solutions.

How do I manage billing and subscriptions in Whinta?

Here’s a detailed, step-by-step guide to managing both types of billing for Whinta: 1. Platform Billing for Whinta This billing covers your subscription to Whinta and any associated platform fees. Steps to Manage Platform Billing in Whinta: Access the Billing & Subscription Section: Add Funds to Your Account: Upgrad…

How do I enable ticketing in Whinta?

To enable and customize ticketing in Whinta: After setting these options, your ticketing system will be tailored to your preferences for streamlined support management.

How do I set up the WhatsApp Business API in Whinta?

To setup WhatsApp Business API in Whinta: Access WhatsApp Settings: Follow the Embedded Signup Flow: Add a Payment Method in Meta Business Suite: Completing these steps will fully activate your WhatsApp Business API on Whinta, ready for messaging and campaign use.

How do I share access with my team in Whinta?

To share access with your team in Whinta: Save: Click Save to send the invitation. The team member will receive an email invitation to join the platform with the assigned access. Once they accept, they’ll have access to Whinta with the permissions you set.

How do I set up auto-replies in Whinta?

To set up auto-replies in Whinta: Save: Once all details are filled, click Save. Your auto-reply is now set up and will respond based on the specified triggers and criteria.

How do I set up campaigns in Whinta?

To create a message campaign in Whinta: Save and Launch: Once all details are set, save the campaign to launch it. This will start your campaign based on the scheduling preferences you’ve chosen.

How do I create message templates in Whinta?

To create a message template in Whinta: Submit the Template: Click Create Template to submit it. After submission, WhatsApp will review the template for approval. Within a few minutes, the status (approved or rejected) will appear in Whinta. Use the Sync Templates button to update and check the current status. Once …

How do I bulk upload contacts in Whinta?

To bulk upload contacts in Whinta: After uploading, Whinta should process your file and add the contacts to your list.

How do I sign up on Whinta?

To sign up on Whinta: This will set up your account and grant you access to Whinta’s features!

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